Methodic Labs

Building autonomous operators for the real economy.

Methodic is an applied AI lab building AI operators for the specialized workflows of services businesses. Refinery, our in-house platform, learns how your business works, finds valuable automation opportunities, and builds, tests, and deploys operators in your existing systems.

Book Demo Explore Refinery ↗

Start with a defined workflow. Expand toward entire departments as performance supports it.

BUILT FOR MID-MARKET SERVICES BUSINESSES

The workflows software left behind

Some of your most valuable work is unique to your business. It depends on years of expertise, company-specific rules, and decisions that span disconnected systems. Standard software rarely fits.

THE SOFTWARE GAP

Too specific for a standard product

A workflow can be worth millions to your business even if only a handful of companies do it the same way. Traditional software needs a large market to justify the build. That leaves valuable, specialized work in people's hands.

THE RESOURCE GAP

Too costly to build in-house

Mid-market services firms have enterprise-level complexity without enterprise-level engineering teams. Custom development and large consulting engagements can cost more than the workflow can justify. The work stays manual.

THE REFINERY APPROACH Build around the way your business works. Reuse the capabilities behind each deployment to make the next one faster and more economical. Explore Refinery ↗

AI Operator in Production

A revenue audit AI operator.
A measurable result.

$1M+

in missing revenue identified

In the operator’s first 1.5 months.
Identified revenue, not a measure of cash collected.

FROM QUESTIONS TO BUSINESS OUTCOMES

  1. 01 / PROMPT

    Chatbots

    Answer a question

    You guide each exchange.

  2. 02 / TASK

    Agents

    Carry out an assignment

    You define the work to be done.

  3. 03 / OUTCOME

    Operators

    Own a business outcome

    You set the objective, boundaries, and review points.

RESEARCH IN PRACTICE

Research that earns operators more responsibility

01

Reconstruct expert decisions

We reconstruct what an expert knew, which action they took, and why. Those cases give operators a grounded way to learn company rules and exceptions.

02

Expose failures before rollout

We evaluate operator decisions against real cases and agreed goals. Failures show where the system needs better context, stronger rules, or human review.

03

Test every improvement

Live results and reviewer feedback inform proposed changes. We test those changes before deployment and expand autonomy as the evidence supports it.

OUR TEAM HAS PREVIOUSLY BUILT AT
Google logo
Bain & Company logo
Citadel

INSIDE REFINERY

From finding the workflow
to running it

Refinery supports the full process of building an operator, with your team’s expertise and review at the steps that matter.

01 / CONNECT

Understand the business

Connect the software, data, and tools your team uses to see how work moves through the business.

02 / PRIORITIZE

Find valuable workflows

Identify bottlenecks, rank automation opportunities by economic impact, and define the scope.

03 / LEARN

Capture the expertise

Use system records and interviews to capture rules, exceptions, inputs, and expected outputs.

04 / BUILD

Construct the operator

Build an operator that carries out the workflow and produces outputs your team can review.

05 / EVALUATE

Test against real work

Review decisions, correct failures, and test again until the work meets the agreed goals.

06 / DEPLOY AND IMPROVE

Put it to work

Connect the operator to business systems. Monitor results and test improvements before release.

Explore how Refinery works ↗

Our ambition is an autonomous workforce that can run entire departments and businesses. We start with one workflow, prove it in practice, and expand what operators can take on.

WORK WITH THE LAB

Start with one valuable workflow

Tell us where work gets stuck, which systems it touches, and what a better result would be. Our team will get back to you within one business day.

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