Building autonomous operators for the real economy.
Methodic is an applied AI lab building AI operators for the specialized workflows of services businesses. Refinery, our in-house platform, learns how your business works, finds valuable automation opportunities, and builds, tests, and deploys operators in your existing systems.
Start with a defined workflow. Expand toward entire departments as performance supports it.
BUILT FOR MID-MARKET SERVICES BUSINESSES
The workflows software left behind
Some of your most valuable work is unique to your business. It depends on years of expertise, company-specific rules, and decisions that span disconnected systems. Standard software rarely fits.
THE SOFTWARE GAP
Too specific for a standard product
A workflow can be worth millions to your business even if only a handful of companies do it the same way. Traditional software needs a large market to justify the build. That leaves valuable, specialized work in people's hands.
THE RESOURCE GAP
Too costly to build in-house
Mid-market services firms have enterprise-level complexity without enterprise-level engineering teams. Custom development and large consulting engagements can cost more than the workflow can justify. The work stays manual.
In the operator’s first 1.5 months. Identified revenue, not a measure of cash collected.
FROM QUESTIONS TO BUSINESS OUTCOMES
01 / PROMPT
Chatbots
Answer a question
You guide each exchange.
02 / TASK
Agents
Carry out an assignment
You define the work to be done.
03 / OUTCOME
Operators
Own a business outcome
You set the objective, boundaries, and review points.
RESEARCH IN PRACTICE
Research that earns operators more responsibility
01
Reconstruct expert decisions
We reconstruct what an expert knew, which action they took, and why. Those cases give operators a grounded way to learn company rules and exceptions.
02
Expose failures before rollout
We evaluate operator decisions against real cases and agreed goals. Failures show where the system needs better context, stronger rules, or human review.
03
Test every improvement
Live results and reviewer feedback inform proposed changes. We test those changes before deployment and expand autonomy as the evidence supports it.
OUR TEAM HAS PREVIOUSLY BUILT AT
Citadel
INSIDE REFINERY
From finding the workflow to running it
Refinery supports the full process of building an operator, with your team’s expertise and review at the steps that matter.
01 / CONNECT
Understand the business
Connect the software, data, and tools your team uses to see how work moves through the business.
02 / PRIORITIZE
Find valuable workflows
Identify bottlenecks, rank automation opportunities by economic impact, and define the scope.
03 / LEARN
Capture the expertise
Use system records and interviews to capture rules, exceptions, inputs, and expected outputs.
04 / BUILD
Construct the operator
Build an operator that carries out the workflow and produces outputs your team can review.
05 / EVALUATE
Test against real work
Review decisions, correct failures, and test again until the work meets the agreed goals.
06 / DEPLOY AND IMPROVE
Put it to work
Connect the operator to business systems. Monitor results and test improvements before release.
Our ambition is an autonomous workforce that can run entire departments and businesses. We start with one workflow, prove it in practice, and expand what operators can take on.
WORK WITH THE LAB
Start with one valuable workflow
Tell us where work gets stuck, which systems it touches, and what a better result would be. Our team will get back to you within one business day.